A Little Away — Terms & Conditions & Privacy
These terms apply to all A Little Away retreat bookings. By booking, you agree to them.
Booking and payment
Full payment is required at the time of booking to secure your place. You can pay in full or, where PayPal offers it, with PayPal Pay in 4. Your booking covers the inclusions listed on the retreat page and does not include travel to or from the retreat.
Cancellations by you
If you need to cancel, please let us know in writing. The following applies:
• More than six weeks before the retreat: we will refund 70% of your booking price.
• Within six weeks of the retreat: no refund is available. If we are able to resell your place, we will refund the amount we receive for it.
At any time, we are happy to help you transfer your booking to someone you know.
Cancellations by A Little Away
We do everything we can to run each retreat on the planned date, at the advertised venue. We may need to cancel or reschedule due to circumstances beyond our control, such as severe weather, a public health emergency or the venue cancelling, or if there are not enough bookings.
If we cancel, you will receive a full refund of everything you have paid us, or you may move to another retreat date if one is offered. We will not cancel for low bookings within 8 weeks of a retreat.
Personal belongings
Please keep your valuables secure. While we take care, we are not responsible for loss, theft or damage to personal belongings at a retreat or retreat venue, except where caused by our negligence.
Food, drink and allergies
Please tell us about any dietary requirements or allergies when you book, and we will do our best to accommodate them. Food is prepared by the venue and external providers, sometimes in shared kitchens, so we cannot guarantee an allergen-free environment. If you have a severe allergy, please speak with us before booking.
Where alcohol is served, guests must be 18 or over and drink responsibly. The venue's responsible service rules apply.
Behaviour
Guests must follow the venue's rules. We may ask any guest whose behaviour is disruptive or threatening, or who breaches the venue's conditions, to leave the retreat. No refund will be given in these circumstances, except where required by law.
Accessibility
Our retreat venues vary in accessibility. Please contact us about any accessibility needs or adjustments, and we will work with you to make your stay comfortable and safe.
Your rights
Nothing in these terms limits your rights under the Australian Consumer Law.
Privacy Policy
We collect contact, booking and payment-status details to manage enquiries and your retreat. Optional dietary, allergy, accessibility and rooming details help us arrange your stay. With your consent, relevant health details are shared with the venue and retreat providers. We do not share guest contact details with other guests without permission.
Our website, email and payment providers, including Wix and PayPal, process information to deliver these services, sometimes overseas, including Israel, the United States and Europe. Payments follow the provider’s privacy terms. Website cookies may collect device and usage data; you can manage cookies in your browser.
We limit access, take reasonable steps to protect information and keep it only as needed for bookings and legal requirements. For access, correction, lawful deletion, withdrawal of consent for future use, or a privacy complaint, email hello@alittleaway.com.au. We will review and respond; unresolved concerns may be raised with the OAIC where applicable. Withdrawing information may affect arrangements we can provide.
A Little Away · ABN 22 722 873 688 · hello@alittleaway.com.au